Customer Care & Escalations Advisor

Company: Job Search Place Limited
Apply for the Customer Care & Escalations Advisor
Location: Leeds
Job Description:

ENGIE Group is looking for a Customer Service Support Advisor in Leeds to manage escalated customer inquiries and ensure high service standards. The role involves working closely with the Customer Care team and adhering to service level agreements while maintaining excellent customer relationships.

Ideal candidates have excellent communication skills, relevant experience in customer service, and a commitment to improving customer experience. A background in the energy sector is preferred.

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Posted: July 6th, 2026