Caseworker Multicrime, NFP PEOPLE

Company: Guardian Jobs
Apply for the Caseworker Multicrime, NFP PEOPLE
Location: Swansea
Job Description:

Caseworker Multicrime

We currently have an opportunity for a Caseworker to join the multi‑crime team in Wales on a part‑time basis working 22.5 hours per week. This is a hybrid role with regular travel around Dyfed Powys required.

There will be an Open Evening where you can meet the team and find out more about all the opportunities on Thursday 25th June, 4 to 6pm at The Metropole Hotel, Llandrindod Wells, LD1 5BB.

Position: 6793 Caseworker Multicrime

Location: Dyfed Powys area, Wales/Hybrid

Hours: Part‑time, 22.5, Monday to Wednesday, can be discussed at interview

Contract: Permanent

Salary: £16,651.20 per annum (FTE £27,752.00 per annum)

Closing Date: 13/07/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.

Responsibilities

  • Deliver excellent services to both adults and children and young people who have been victims of crime through the direct provision of information, practical and emotional help from the point of crime and where appropriate, onwards throughout the criminal justice process.
  • Help people cope and recover from the effects of crime.
  • Act as a single point of contact, undertaking effective need and risk assessments.
  • Coordinate the overall delivery of the cope and recovery plan and recovery journey, working closely with other service providers to meet the needs of victims.

Qualifications

  • Previous experience delivering a service and working directly with service users in a statutory, voluntary or community work setting.
  • Previous experience of working with vulnerable adults and/or families.
  • Ability to work without direct supervision, prioritising work and managing competing demands.
  • Ability to complete needs and risk assessments.
  • Demonstrated empathy.

Benefits

  • Flexible Working Options: Including hybrid working.
  • Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
  • Birthday Leave: An extra day off for your birthday.
  • Pension Plan: 5% employer contribution.
  • Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
  • Exclusive Discounts: High Street, retail, holiday, gym, entertainment and leisure discounts.
  • Financial Wellbeing: Access to our financial wellbeing hub and salary‑deducted finance.
  • Wellbeing Support: Employee assistance programme and wellbeing support.
  • Inclusive Networks: Access to EDI networks and colleague cafes.
  • Sustainable Travel: Cycle to work scheme and season ticket loans.
  • Career Development: Ongoing training and support with opportunities for career progression.

About the Organisation

This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and DBS may be required.

The organisation celebrates diversity and creates a workplace where everyone feels they belong. It is an antiracist organisation and actively welcomes applications from people of all backgrounds, including those from Black, Asian and other minority communities. As a Disability Confident Employer, it will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and is happy to make reasonable adjustments during the recruitment and selection process.

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Posted: July 6th, 2026