Employer Tameside and Glossop Integrated Care NHS Foundation Trust Employer type NHS Site Hyde Locality Town Hyde Salary £25,272 Pro-rata per annum Salary period Yearly Closing 16/07/2026 23:59
Clerical Officer
Band 2
Job overview
We are currently looking for an enthusiastic individual to join our Community Administration service. This post will work within the Hyde locality providing full clerical support to Health Care Professional teams that are based at Union St Clinic, Hattersley Clinic and Selbourne House on a rota basis.
Working as part of a team, the post holder will act as the first point of contact for all community services, therefore the post holder must have the ability to deal with the general public and have a positive approach to customer care. Administration experience is essential as you will be expected to undertake a full range of clerical tasks.
The Community Administration service is contracted to work between the hours of 8.00am and 8.00pm, Monday to Saturday.
Important Notice on Visa Sponsorship Eligibility
Please note that whilst the trust does offer sponsorship this role is unfortunately not eligible for visa sponsorship under the UK Health and Care Worker visa route. This is due to the position not meeting the minimum salary threshold of £25,000 per annum and/or the required skill level set by UK Visas and Immigration.
We appreciate your interest in this opportunity and encourage applications from candidates who already have the right to work in the UK.
Responsibilities
- Provide a full range of clerical tasks to Healthcare Professionals.
- Use a variety of IT skills to be able to use spreadsheets, word processing, e-mails and basic keyboard skills.
- Use the patient administration system to book patient appointments.
- General office management skills such as filing/management of records and telephone duties.
- Provide administration support for services being provided off site.
- Work as part of a team and carry out tasks set by the Administrator/line manager.
- Process incoming and outgoing mail.
- Respond to daily queries from internal and external organisations; excellent communicators with good written skills. A good standard of typing and IT skills is necessary.
Qualifications and Experience
- English and Maths, GCSE, CSE, level 1 or A – C or above.
- Typing/IT skills (Email, word processing and file management).
- Computer Literate.
- Knowledge or experience of Data Inputting.
- Knowledge of Patient Administration Systems (PAS) (EMIS).
- Knowledge of Microsoft Packages.
- Working experience of general office duties.
- Experience of working in a healthcare setting.
- Customer Service Skills.
- Excellent telephone manner – answering the phone.
- Previous experience of working with the general public.
- Previous experience of working with Health Professionals.
- Effective communication skills with a wide range of people.
- Flexibility to cope with changing needs of the job.
- Eager to learn new skills.
- High degree of interpersonal skills.
Benefits
Flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.
Our Commitments
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.
We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
- Safety
- Care
- Respect
- Communication
- Learning
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. We particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ & Disabled people.
Additional InformationUse of Artificial Intelligence (AI)
When writing a job application, it is essential to personalise content, particularly the supporting statement. AI cannot fully understand the specific context or requirements of a role and may generate inaccurate or misleading information. Over‑reliance on AI may reduce an applicant’s chances of success, as it cannot effectively demonstrate how individual knowledge, experience, and skills meet the job criteria. Applicants should ensure their statements reflect a personal voice and avoid a generic or robotic tone.
We monitor the use of AI in applications. Applicants who use AI are required to declare this as part of the application process.
Application Process
Ordinarily, we accept online job applications only. However, as a part of reasonable adjustments, to meet different needs and requirements and ensure that applicants are able to give their best throughout the recruitment process, consideration will be given to a paper‑based application if requested. Please enquire with recruitment@tgh.nhs.uk or pick up an application template in person from our office.
Further details regarding the post can be obtained by contacting a Recruiting Manager as per contact details below.
How do you hear back from us?
We communicate via our trac.system account (recruit.trac.jobs). Please ensure that you regularly check your emails including junk/spam inbox, as your email provider’s security settings may not recognise the sender as safe.
Employer Certification / Accreditation Badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Contact
Name: Sue MacfarlaneJob title: Business Admin CoordinatorEmail: susan.macfarlane@tgh.nhs.ukTelephone: 07887648831
Additional information:Nina BuckleyLocality Administrator07730 619298
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