Multilingual IT Service Desk Agent — 1st Line Support

W3Global is seeking an IT Service Desk professional in Chester, England. The role involves providing 1st line support, troubleshooting IT-related problems, and maintaining service levels by managing incident queues.

Successful candidates should have a strong technical service desk background and be fluent in multiple languages, including French, Spanish, Italian, and Portuguese, demonstrating excellent customer service skills and the ability to work collaboratively in a team environment.

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