Tier 2 Software Support Specialist — Customer Champion

Company: Point of Rental Software
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Job Description:

Point of Rental Software in the United Kingdom is seeking a Software Support Technician – Tier 2 to enhance customer experience through exceptional support. This role involves advanced troubleshooting of software issues that Tier 1 support cannot resolve, requiring a deep technical knowledge and analytical skills.

The ideal candidate will have a minimum of 5 years’ experience in a technical support role, with a strong understanding of troubleshooting techniques and related software, preferably a bachelor’s degree in Computer Science or IT. This position offers an opportunity for collaboration and continuous improvement.

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Posted: July 6th, 2026