Hotel IT Support Assistant — 24/7 Guest & Network Tech

Mandarin Oriental in London seeks an IT Assistant to provide 1st line support for hotel guests and colleagues. This role requires flexibility as it involves rotating shifts across mornings, evenings, and weekends.

The ideal candidate will have strong technical skills as well as the ability to communicate effectively with non-technical staff. Responsibilities include troubleshooting and configuring networks while ensuring a high standard of service.

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