Housing Support Worker

Company: Sanctuary Group
Apply for the Housing Support Worker
Location: Cambridge
Job Description:

Job Overview

We’re excited to welcome a new Hostel Co‑ordinator to our vibrant homelessness service at Maple Court, Waddelow Road, Waterbeach, Cambridge, Cambridgeshire, CB25 9GF.

£14.51 per hour | 37.5 hours per week.

The role of Specialist Project Worker will include:

  • Providing support to encourage our customers who have faced homelessness to maximise their own potential and independence.
  • Ensuring the smooth running of the service, promoting the service effectively to others.
  • Working closely with staff and customers to deliver a high quality, intensive support service.
  • Managing a team of Project Workers.
  • Recruiting, developing, and training staff within appropriate legislative or NVQ frameworks and devising effective and well‑run staff rotas.
  • Overseeing and monitoring the quality of risk tools, assessments, and personalised support plans.
  • Liaising with staff to ensure positive outcomes, with a focus on maintaining tenancies and move‑on objectives.
  • Promoting safe working practices by undertaking risk assessments to support, reduce or eliminate risks.
  • Completing and monitoring health and safety checks within the service.

Skills and experiences:

  • Full Driver’s licence required.
  • NVQ3 in Health & Social Care, or willingness to work towards.
  • Proven experience of working with a similar customer group is essential.
  • Previous housing‑related support is desirable.
  • Sound knowledge of housing management including rents, tenancies and health and safety.
  • Good understanding of occupancy agreements.
  • Ability to work on your own initiative and to react effectively under pressure.

Your rewards

  • Health and wellbeing support – including Aviva Digicare® with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short‑term counselling.
  • Company‑paid life insurance.
  • Parental leave arrangements and annual leave purchase scheme.
  • Company‑funded training and ongoing career development opportunities.
  • Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks.
  • Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Equal Opportunity Employer

We are committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.

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Posted: July 6th, 2026