Community Advice Services – Advice Line Team
Location: Flexible / Home Working, with an element of travel for local community outreach work across Scotland
Please note this vacancy is open to those living in any local authority in Scotland, please ignore the location listed for this advert (Alloa).
Permanent, Full and Part Time opportunities available (Total Hours available 56.5hours per week)
Salary: £31,795 appointed / £32,216 confirmed / £34,030 advanced (all pro rata)
Reference: SA1204
Please note we are unable to offer visa sponsorship for this role
Are you passionate about making a difference in the lives of autistic people and their families?
We have an exciting opportunity for a dedicated and motivated Community Advisor to become part of our dynamic Community Advice Line Team. In this role you will work closely with the Senior Community Advisor to deliver a range of free, accessible and needs‑led services to the autistic/autism community in Scotland and other stakeholders. The core workstream is the Advice Line, a vital service which supports thousands of enquiries each year and informs the development of wider community supports, such as Get Set 4 Autism and Click and Connect.
Every day is different, whether it be offering autism‑specific information and advice, listening to lived experiences, or helping families and professionals to navigate the wider support landscape.
Due to the nature of the role there is a blend of home working and travel to support occasional outreach and engagement across autistic/autism communities in Scotland, as well as our supported commissioned services. Some evening and weekend work may be needed.
In this role you will:
- Develop and deliver advice, information, support and guidance to autistic people, their families and professionals via our advice line.
- Support autistic people, and their parents and carers to access our free community advice services and events.
- Promote awareness and understanding of the needs of autistic people among parents and carers, as well as communities.
- Identify gaps in access to information and support to inform the development of community advice services.
- Support the delivery of new projects and community services as they develop.
About you:
- Lived Experience and/or autism practice, with the knowledge to apply theory into practice.
- Contemporary knowledge and understanding of autism, autistic people and their families across the lifespan.
- Experience of supporting complex situations where a person might be experiencing heightened levels of distress or confusion.
- Active listening skills and ability to respond empathetically.
- Provide enabling support to empower autistic people and their families.
- Ability to translate complex theoretical knowledge into accessible and practical advice.
- Ability to work in a diverse range of environments to deliver and facilitate support appropriate to the needs of different audiences, such as autistic people, or parents and carers.
- Ability to self‑manage and organise diverse workstreams.
- Sound knowledge of education, health and social service contexts across Scotland as they apply to autistic people and their families.
- Share Scottish Autism’s values; Collaboration, Compassion, Change Makers, Contribution.
Click HERE to view the full Job Description.
Why Join Us?
Scottish Autism are proud to offer a comprehensive benefits package. See some of what we offer here.
This post is subject to a PVG Disclosure check. Scottish Autism will cover the costs of your PVG membership.
Online Information Session Date:
Friday 3 rd July, 6pm‑6.30pm
Closing Date:
Interview Dates:
Monday 20 th July, Tuesday 21 st July and Thursday 23 rd July
We value diversity and welcome applications from people with lived experience of autism.
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