Customer Service Rep(04225) – 1201 London Blvd.

Job Description

The following is considered minimum expectations in performance while working for Domino’s Pizza:

• Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
• Being in perfect image according to standard.
• Knowing and demonstrating customer WOW steps: 1) Apologize 2) Give them what they want 3) give them something extra.
• All Pizza makers must count pepperoni and ham on every order every day no matter the topping amount when ordered.
• No one is allowed to clear pizzas before it is ready to place in the oven.
• Drivers must have $1 in coin change on every delivery.
• Drivers must say “Let me get your change” on every order NO EXCEPTION.
• No one is allowed to carry more than $20 while on the clock including personal money.
• No one is allowed to have a pocket knife or any weapon while working.
• Driver vehicles are to be neat and clean and in positive image while working.
• Drivers are not to be routed early or checked in early from delivery.
• Pizza makers must wash hands prior to making products.
• Only proper procedure for products is allowed.
• Every driver must have done Safe Delivery CBT.
• Every order is to be repeated for accuracy and name and address confirmed.

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