Community Care Worker

Closing date

19 July 2026

Overview

Starting Point is Derbyshire’s leading front‑door service. We are looking for a dedicated Community Care Worker to join our dynamic team and help make a positive impact on the lives of children and families.

Job Summary

As a Community Care Worker (Referral Co‑ordinator) you will assess requests for intervention, determine appropriate support, and work within Derbyshire’s Stronger Families Safer Children model.

Key Responsibilities

• Assess and triage referral information in line with the Stronger Families Safer Children model and the Derby and Derbyshire Safeguarding Children’s Board Threshold document.
• Gather information from agencies and talk with Parental Responsibility holders about the child or young person.
• Provide advice, guidance and signposting to universal/community services and liaise with partner agencies.
• Make threshold decisions together with Managers, Practice Supervisors and Social Workers, determining outcomes such as no further action, referral to the Early Help Team or Social Care.
• Ensure work is completed within local timescales and support a team that includes the Initial Response Team, Child Protection/Level 4 team and Child in Need/Early Help level 3 team.
• Participate in further training and development to maintain current practice.

Qualifications & Skills

• Excellent telephone communication skills (no direct face‑to‑face contact with service users).
• Good IT skills and working knowledge of Mosaic.
• Ability to work confidently in a fast‑paced environment and with effective teamwork.

Working Conditions

Office‑based service with rota coverage of all areas of work.

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