We are looking for people who are passionate about delivering an outstanding customer experience to join our branches in the role of Customer Service Advisor. If you are ambitious with a helpful personality, we want to hear from you!
Working as a Customer Service Advisor is a branch-based, customer-facing role, focused on generating revenue by meeting the needs of all our customers, while providing service support where required. You’ll deliver excellent customer experience and encourage customers to use the most appropriate channels to access HSBC services. You’ll also provide referrals to Wealth Sales and Branch Specialists based on customer requirements.
Responsibilities
- Engage customers on branch entry and identify needs through effective discovery
- Acquiring new-to-bank customers
- Deepen and strengthen existing customer relations
#J-18808-Ljbffr…
