Location: On site / Barry, UK job type: Permanent / Full-time Sector and subsector: Housing | Housing Association AnnualFixed salary: £25078.00
Support Assistant- £25,078 per annum
We are looking for a caring and compassionate Support Assistant to join our team at Ty Catwg. The successful candidate will have experience of working in a care or support environment, and an understanding of the impact of trauma and working in a psychologically informed way. The role can be challenging. Every member of the hostel team brings a unique personality, creating a supportive, inclusive and welcoming workplace like no other. You will also receive regular training and learning opportunities as we support you to progress in your career. So, if you can be authentic in your work, enjoy engaging with a diverse range of people and can own your decision making we’d love you to take a look at the job pack and to apply.
What you’ll do…
You will support colleagues to enable and assist people at Ty Catwg who are aged 16+ and who are homeless or at risk of homelessness, and who have complex support needs, to make positive changes to their lives. By building positive relationships and taking a work‑with approach, you will help residents achieve their goals and move on successfully into independent accommodation. Following the support plans agreed by service users and their support officers, you will follow safety and risk plans designed to maintain project safety.
What you’ll bring to the role…
- Experience of working in a care or support environment
- Understanding of the impact of trauma and working in a psychologically informed way
- The ability to respond in a calm and composed manner
- The ability to work on own initiative, as well as part of a team
- Good literacy and numeracy skills
- Ability to work 12‑hour shifts as part of a rolling rota, including weekends, bank holidays and occasional night shifts
- Be part of the on‑call rota
- A positive approach to tackling project wide issues and responding positively to residents
- Experience of managing challenging behaviour and resolving conflict
Equal Opportunities
We are committed to building a diverse and inclusive workplace that reflects the community we serve, and we actively encourage applications from all backgrounds. Taff is committed to addressing the underrepresentation of people from ethnic minority communities. As part of this commitment, we aim to guarantee an interview for at least one or more candidates from an ethnic minority background who meets the essential criteria for the role. Taff is committed to addressing the underrepresentation of people with disabilities. As part of this commitment, we aim to guarantee an interview for any candidate with a disability who meets the essential criteria for the role.
Other useful information: If you have any questions in advance of an application, or if there is something that matters to you and we haven’t covered in the job pack, then please get in touch with Anne-Marie Jehu at anne-Marie.jehu@taffhousing.co.uk
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