Corporate and Operational Support Assistant in Long Eaton)

Corporate and Operational Support Assistant

Location: Long Eaton

Salary: £25,570 per annum

Vacancy Type: Permanent, Full time (37 hours per week, Monday – Friday, Office Based)

Closing Date: 13th of July 2026

The Canaan Trust seeks to recruit a Corporate and Operations Support Assistant. This post will be responsible for the smooth running of administrative and operational aspects of the Trust’s day‑to‑day work.

Office Support duties

• Handling incoming telephone calls, directing enquiries, taking messages.
• Monitoring and replenishing office supplies.
• Preparing documents using a range of office software, including Excel, PowerPoint, and Word.
• Preparing and issuing mailshots.
• Managing mailing lists.

Operational Support duties

• Maintaining shift planners to ensure shift and on‑call cover 24/7 across the Trust.
• Tracking staff annual leave and arranging cover as required.
• Preparing and processing staff timesheets; working with Service Managers to ensure staff wages are paid accurately, and to monitor hours, leave etc.
• Checking payroll information, including pensions and other contributions.
• Checking, and where necessary, calculating residents’ housing benefit awards.
• Administering systems for rental payment records.
• Ensuring all documentation is securely saved and is accessible as required.

Finance Support tasks

• Managing, securing, reconciling and banking all monies received by the Trust.
• Ensuring all donations are recorded and processed including gift aid; maintaining donation and gift aid logs and ensuring thank‑you responses are triggered.
• Assisting Finance Manager with budget preparation, monitoring and accounts preparation.

IT and Network Support tasks

• Acting as key link with IT provider.
• Maintaining an efficient electronic filing system.
• Assisting with the set‑up of IT equipment and supporting staff as required.
• Ensuring all individual staff and trustees have access to the Trust’s systems.

HR Support tasks

• Administrative support to all aspects of staff recruitment.
• Supporting managers in maintenance of personnel records.

Compliance Support tasks

• Assisting with Health & Safety activities and requirements.
• Monitoring record archiving and retention to comply with Data Protection requirements.

Support for Board of Trustees tasks

• Providing administrative support for Trustee Board meetings.
• Attending Board meetings and maintaining confidentiality.
• Supporting preparation of papers for the Trust’s AGM.
• Ensuring approved policies and procedures are appropriately saved, filed and are accessible.

Other tasks

• Ensuring all tasks meet the policies and procedures of the Trust.
• Complying with Health & Safety legislation and local practices.
• Ensuring all tasks are carried out within the framework of the Trust’s Equality and Diversity policy.
• Undertaking other tasks as appropriate to the role.

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