Housing Customer Care Advisor

Company: Midland Heart Ltd
Apply for the Housing Customer Care Advisor
Location: Birmingham
Job Description:

Midland Heart Ltd. is seeking a Customer Services Officer in Birmingham to assist 70,000+ tenants with housing queries. This office-based role involves handling calls, emails, and social media inquiries with empathy and care.

The position requires excellent customer service skills and the ability to work flexible hours in a dynamic environment. Employee benefits include 27+ days of annual leave, a pension scheme, and access to training opportunities.

#J-18808-Ljbffr…

Posted: July 6th, 2026