Platform Coordinator

What You’ll Do

• Support the interpretation of client briefs and platform requirements alongside Platform Managers
• Assist in the setup and configuration of event platforms, including registration, content, and communications
• Contribute to building elements such as agendas, attendee journeys, and engagement tools (e.g. polling, Q&A)
• Support the design and implementation of the audience journey across the platform
• Carry out quality assurance checks to ensure accuracy and functionality across all platform elements
• Support testing processes, including internal reviews and client demonstrations
• Assist in maintaining project documentation (project plans, trackers, notes, timelines)
• Track and manage assigned tasks to ensure deadlines are met
• Support the creation, maintenance, and interpretation of event reports, including project finances, platform analytics, and post‑event insights
• Assist with budget management, including tracking costs, updating budget documents, and supporting financial administration processes (e.g. POs, reconciliations)
• Work collaboratively with internal teams (production, creative, digital, client services)
• Attend internal and client meetings where required, supporting with notes and follow‑ups
• Support platform delivery during live, hybrid, and virtual events (onsite or remote where required)
• Escalate risks or issues to Platform Managers in a timely manner

Qualifications and Experience

• Experience communicating information and project updates with colleagues and clients
• Experience coordinating activities, tracking progress, and maintaining project documentation
• Experience managing multiple activities and deadlines at the same time
• Interest in developing new skills and learning new systems and processes
• Experience supporting client projects or client‑facing work
• Experience working on assigned tasks independently and contributing to team activities
• Experience using Microsoft 365 applications, including Word, Excel, and Outlook
• 1+ years of experience with event platforms such as Cvent, SpotMe / Onomi, Swoogo, SmartLab or similar (beneficial but not essential)
• Understanding of event management or digital project delivery
• Awareness of audience engagement tools and virtual/hybrid event environments

Benefits

• Access to some of the most exciting and engaging live events on a global stage
• Opportunities to travel, grow and push your production boundaries
• Competitive salary and compelling annual leave and volunteering leave package
• Private medical and life insurance
• Pension scheme
• Group income protection

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