Role Overview
Better places, thriving communities ROLE: Work place Coordinator HOURS: 40 hours per week LOCATION: Newcastle upon Tyne At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day.
We’re looking for a Workplace Co‑ordinator who is part of the operational management team here at EY and is responsible for managing facilities management within their designated space.
Responsibilities
- Act as primary contact for all Workplace Services, local office operations and Direct Managed Services at local office level with staff, developing knowledge to act as a signpost for internal client queries
- Build relationships with the client and help them to develop and grow as a company, whilst being the first point of contact for all workplace services and office operations
- Carry out daily completion of set to go/attention to detail across all areas, reporting and monitoring office issues, maintenance requirements and meeting agreed SLAs
- Manage meeting rooms to ensure all spaces are set up correctly, clean, equipment is in working order and fabrics are to the required standard, while overseeing office supplies and communications
- Support health and safety processes including inductions, fire marshal duties, incident reporting, DSE assessments, and ensuring compliance with fire routes, alongside supporting environmental initiatives and policies
Qualifications
- Open, approachable, helpful and positive approach
- Highly organised with the ability to plan, allocate and monitor own workload to meet agreed standards
- Strong customer focus with influencing skills and the ability to build relationships with clients and colleagues
Benefits
- Opportunity to work within a supportive operational management team
- Ability to develop strong client relationships and contribute to business growth
- A role where you can drive exceptional service and continuous improvement
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