Retail Customer Service Lead – Betting Shop

Entain is hiring a Retail Customer Service Manager in Ipswich, United Kingdom. In this role, you will be essential in delivering exceptional customer service and participating in a dynamic team environment at our Ladbrokes & Coral betting shops.

The successful candidate will handle customer transactions, address complaints with empathy, and maintain shop standards. This full-time position requires a commitment to provide a healthy work-life balance with a typical weekly rota of 30 hours.

Join us to enjoy benefits like a pension scheme and discounts with various retailers.

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