Student Outcomes and Experience Coordinator

Company: UNIVERSITY OF THE ARTS LONDON
Apply for the Student Outcomes and Experience Coordinator
Location: London
Job Description:

The opportunity

Join University of the Arts London as a Student Outcomes and Experience Coordinator and play a key role in shaping how the University understands, improves and delivers excellence in teaching, learning and the student experience.

As part of the core Education Policy Team, you will support the development, evaluation, and reporting of key policies and initiatives that sit at the heart of teaching and learning, student equity, experience and outcomes. You will contribute directly to the University’s commitments under its Access and Participation Plan (APP), as well as preparations for UAL’s submission to the Teaching Excellence Framework (TEF), helping to ensure that institutional priorities are informed by robust insight and evidence.

You will play a central role in supporting education policy work across the University, overseeing the tracking of APP commitments, maintaining accurate records and supporting the delivery and evaluation of interventions that promote student access, success and inclusion. Alongside this, you will contribute to reports and briefings for senior colleagues, ensuring that evaluation activity and research are clearly communicated and aligned with both institutional and sector priorities.

About you

This role suits a collaborative, detail-oriented professional confident with both qualitative and quantitative evaluation methods. You will use data capture and visualisation tools like Excel and PowerBI to support informed policy development and evaluation within a dynamic higher education environment. In this position, you will leverage desk-based research and a deep understanding of student success initiatives, and teaching and learning innovations, to directly improve student experience and outcomes.

UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

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Posted: July 6th, 2026