We’re a national law firm with a local reach. Our legal experts are here for you. Whether it’s personal or business, we understand that everyone’s situation is different. But we’re more than just a law firm – we’re a team of people working together to help individuals and businesses navigate life’s ups and downs. Working here you’ll feel a part of our friendly and inclusive environment.
We’ll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities.
We’re always looking to support our colleagues to work in a way that works best for them and everyone else, including our clients, the business and the regulators. Please speak to a member of our Recruitment and Onboarding team for more information.
Your Role and What You’ll Be Doing
The role of the Facilities Assistant is to provide support to the wider Irwin Mitchell teams. This includes postroom and document services (mail, scanning, reprographics and courier management), porterage services, office service centre management (stationery stock control, ordering, and paper replenishment for MFD devices), meeting room (internal and client) and reception support, office moves and changes, archiving support, and a range of manual handling duties required to support the day-to-day operation of the office.
Responsibilities
- Manage postroom activities, including the receipt, sorting, distribution and dispatch of all incoming and outgoing mail, courier deliveries and confidential documents, ensuring items are processed accurately and in line with agreed procedures.
- Provide reprographics support, including the production, finishing and distribution of printed materials, binding, laminating and other document preparation services to meet business requirements and deadlines.
- Deliver document services, including the collection, processing and delivery of copy, print, finishing and scanning requests according to priority. Assist with reprographics and manage the processing of larger requests. Troubleshoot first-line faults with MFDs (e.g. paper jams).
- Deliver porterage services, including moving furniture, equipment, archived files and other office items, and setting up or adjusting meeting room layouts as required.
- Undertake manual handling duties in line with health and safety requirements, including moving stock deliveries, replenishing paper and stationery supplies, transporting equipment between departments, supporting office moves and assisting with storage and archiving activities.
- Support office operational requirements as needed, undertaking a variety of facilities-related tasks to ensure the office environment remains safe, organised and fully functional.
About You
- Ability to follow established processes, policies, and health & safety procedures
- Good organisational skills, with the ability to prioritise tasks and manage competing demands
- Basic working knowledge of Microsoft 365 tools (e.g. Outlook, Teams, and Excel)
- Ability to work both independently and as part of a team
- Strong attention to detail to ensure accuracy in document services, stock control, and administrative tasks
- Ability to communicate clearly and professionally with colleagues, clients, and visitors
- Ability to respond to changing priorities and adapt to different tasks throughout the day
- Willingness and ability to carry out manual handling tasks (e.g. moving equipment, setting up meeting rooms), in line with health & safety guidance
- Previous experience in a facilities, office support, or customer-facing role
- Experience supporting document services (e.g. scanning, printing, reprographics, mail handling)
- Familiarity with managing stock levels or ordering supplies (e.g. stationery or office consumables)
- Experience providing reception or front-of-house support in a professional environment
Our Benefits – What We Can Offer You
- 25 days holidays as standard plus bank holidays – You can buy up to 35hrs of extra holiday too.
- Generous and flexible pension schemes.
- Volunteering days – Two days of volunteering every year for a cause of your choice (fully paid)
- Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.
We also offer a wide range of well‑being initiatives to encourage positive mental health both in and out of the workplace and to make sure you’re fully supported. This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements.
We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024!
Our responsible business programmes are fundamental to who we are and our purpose. We’re committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim.
Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It’s made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono.
Irwin Mitchell LLP is an equal opportunity employer.
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