Responsibilities
- Scheduling, labelling, and storing deeds, files, and folders.
- Performing online searches via Land Registry Portal and Searchflow.
- Creating extranet sites such as HighQ and renaming/uploading/downloading documents.
- Making diary appointments, arranging meetings (including booking rooms, confirming dates and locations, distributing agendas, and preparing material where required) and diary management.
- Organising travel arrangements and preparing itineraries where necessary.
- Preparing material (often using PowerPoint) for presentations.
- Quick and accurate preparation of bills ensuring they are sent out as quickly as possible, following up with Accounts or other departments as required.
- Typing and amending correspondence and documents, which are often lengthy, and undertaking amendments, as necessary.
- Accurate proofreading of documents, paying particular attention to headers/footers.
- Assisting with timesheet posting if required.
- Submitting expenses and invoices in ChromeRiver.
- Entering data on internal systems/databases (e.g., InterAction, Excel, etc.).
- Prepare New Matter memos, ensuring accuracy and correct spelling of companies/individuals/checking with fee earners where necessary.
- Complies with all internal policies, procedures and processes and keeps technical skills up to date (i.e., identifies where refresher/new training is required in response to any changes in the role).
- Photocopying, filing and other general administrative duties.
Personal Management
- Filing of paper documents, electronic filing and keeping administrative files up to date.
- Follows firm’s archiving process as set by Information Governance.
- Closing files promptly, transferring files over when a fee earner leaves, etc.
- Arranging courier deliveries.
- Ensures distribution lists are kept up to date, amending as necessary after new conflicts checks.
Client Focus
- Assisting with client queries in a professional and timely manner.
- Assist internal clients (all groups within the business) with queries and respond in a timely manner.
- Assisting with business development initiatives, i.e., organising client lunches, etc.
Communication
- Liaising with clients and telephone callers when fee-earners are out of the office. Taking down accurate messages and dealing with queries or assisting callers wherever possible.
- Assist and take ownership for internal/external queries in a polite and professional manner using the most appropriate medium, seek out information and resolve queries.
- Maintains confidentiality and discretion at all times, flagging any concerns or issues at the appropriate level.
Teamwork
- Assisting with general office duties and providing back up support for other LPAs and/or fee-earners as required to ensure the smooth running of the business.
Results Driven
- Assists/supports Counsel, Associates, PSL’s and trainees with internal processes, i.e., organises work to Evening group, picks up IT issues and resolves accordingly.
- Checks new matter memos for accuracy, checks for clearance and keeps fee earners abreast with any issues or reminders. Co-ordinates a file where this may be cross-group.
Qualifications
- Educated to GCSE or equivalent, A Level preferable.
- Minimum RSA II typing.
- A legal practice assistant qualification an advantage.
Experience
- Knowledge of Real Estate work within a legal environment essential.
Technical Abilities
- Accurate spelling, grammar and punctuation.
- Strong technical skills, advanced Word and Outlook and a working knowledge of Excel, PowerPoint and Internet.
- Typing speed 60 wpm +
Personal Attributes
- Personable, flexible and enthusiastic approach to teamwork.
- Good, articulate telephone manner.
- Self-starter, ability to use initiative and provide pro‑active support to fee-earners.
- Ability to pay attention to detail, particularly with emails, and to check own work.
- Reliable and well organised.
- Ability to work under pressure within strict deadlines and takes responsibility for their work.
Posted Pay Range
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