Support Assistant Nights – Taff Housing

Company: Hollybank Trustees Ltd
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Job Description:

Location: On site / Barry, UK Job type: Permanent / Part-time Sector and subsector: Housing | Housing Association Annual Fixed salary: £22,570.00

Support Assistant – Nights – £22,570 per annum

We are looking for a caring, compassionate person to assist and support colleagues to deliver outcome-focused intervention to people living at our supported accommodation project, Ty Catwg, in the Vale of Glamorgan. You will support, enable and assist people aged 16+ who are homeless or at risk of homelessness and have complex needs to make positive and sustainable changes to their lives. By building positive relationships and taking a people‑first approach, you will help residents achieve their goals and move on successfully into independent accommodation. The role can be challenging; we work in a psychologically informed way and aim to build resilience in trauma‑affected people.

What you’ll do:

Working three waking nights a week on a two‑week rolling pattern, you will support colleagues to enable and assist people at Ty Catwg who are aged 16+ and have complex support needs to make positive changes to their lives. You will follow the support plans agreed by service users and their support officers, and adhere to safety and risk plans designed to maintain project safety.

What you’ll bring:

  • Experience of working in a care or support environment
  • Understanding of the impact of trauma and working in a psychologically informed way
  • The ability to respond in a calm and composed manner
  • The ability to work on own initiative, as well as part of a team
  • Good literacy and numeracy skills
  • Ability to work waking night shifts
  • A positive approach to tackling project-wide issues and responding positively to residents
  • Experience of managing challenging behaviour and resolving conflict

We welcome any questions in advance of an application. If there is something that matters to you and we haven’t covered in the job pack, please get in touch with Anne‑Marie Jehu at anne‑Marie.jehu@taffhousing.co.uk.

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Posted: July 6th, 2026