Parts Advisor – Cambridgeshire – £29,000 + Monday to Friday, 8:00 am – 5:00 pm + Saturday morni[…]

Parts Advisor

Cambridgeshire – £29,000 + Monday to Friday, 8:00 am – 5:00 pm + Saturday mornings on a rota.

The Job

We are seeking an enthusiastic and customer‑focused Parts Advisor. This role is responsible for providing a comprehensive parts and accessories service to retail, trade and internal customers, while delivering a consistently high standard of customer service.

Key Responsibilities

• Sell parts, accessories, and related products to retail and trade customers
• Raise, process, and follow up on parts orders and invoices
• Provide parts counter support to workshop colleagues and maintain strong internal working relationships
• Maintain high standards of housekeeping within the showroom and parts warehouse
• Build and maintain positive customer relationships, keeping customers informed of order status, promotions, and relevant updates
• Monitor stock levels and replenish showroom and warehouse stock as required
• Receive deliveries, check goods, record stock, and ensure products are stored correctly
• Carry out stock checks and inventory audits as required
• Promote current offers, special promotions, and additional products
• Deliver parts and visit customers off‑site when required
• Sell and install horticultural equipment, including ride‑on mowers
• Complete inventory management and departmental documentation accurately
• Utilise internal parts databases, stock management systems, and reporting tools
• Operate equipment safely and in accordance with company procedures

The Candidate

• Have excellent customer service and communication skills
• Be organised, accurate, and able to prioritise workloads effectively
• Be comfortable working both independently and as part of a team
• Have experience within a parts, retail, warehouse, automotive, agricultural, or similar environment (preferred)
• Be confident using computerised stock management systems
• Physically capable of carrying out manual handling tasks, including some heavy lifting
• Hold forklift truck experience or certification (advantageous but not essential)
• Hold a full driving licence (preferred)

The Package

• Manufacturer and product training opportunities
• A varied and challenging role with opportunities for career development
• Competitive salary £29,000 per annum DOE
• Contributory pension scheme
• Company sick pay scheme
• Supportive working environment focused on employee success
• 31 days annual leave (including bank holidays)
• Pension scheme
• Life assurance
• Free breakdown cover
• Cycle to Work scheme
• Employee discounts on products and services
• Health and well‑being support services, including 24/7 GP access
• Free refreshments
• Employee discount platform
• Employee referral incentive scheme
• Employee Assistance Programme (EAP)

Candidate Requirements

All applicants must hold a minimum of an NVQ Level 2, Scottish NVQ Level 2, or an equivalent qualification relevant to the role applied for. Candidates must also have the legal right to work in the UK or hold a valid visa permitting employment.

Contact

Please email your CV to James Caspersen, Recruitment Delivery Consultant at JCaspersen@agriRS.co.uk.

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