Client Services Assistant
Pay Level: £27,920 – £29,694 (fully inclusive of local weighting allowance)
Contract Type: Fixed Term Contract (18 Months Maternity Cover)
Working Hours: 37 hours per week
Location: Hawker House / Slough Hybrid (minimum 2 days per week in the office)
DBS requirement: Standard
Closing date: midnight on Friday 3rd July 2026
Interview week: commencing 13th July 2026
Responsibilities
There are many tenants, leaseholders, and residents in Slough who rely on the effective running of the Repairs, Maintenance and Investment (RMI) contract. This is a privilege that we take this responsibility seriously, because residents deserve high-quality homes and a high standard of service. The work of our Repairs, Maintenance and Investment Service Partner is therefore critical in helping us achieve our objectives.
As part of the RMI Client Team, you will liaise closely with our service partner and residents, providing support through data management and clear written and verbal communication. You will also support complaints and casework handling, alongside wider administrative duties within the team.
This is an exciting opportunity where we will support your development through ongoing professional learning. If you are keen to develop your administrative skills and learn all aspects of the service, we would welcome your application.
Benefits
- 26 days annual leave (not including Bank holidays), rising to 30 days between 2 – 5 years of service and 33 days after 5 years of service.
- The Local Government Pension Scheme.
- Access to wellbeing initiatives and the opportunity to be a member of our various employee networks.
- Tax‑free childcare and childcare services.
- Season ticket loan to help with the cost of your rail or bus journey to and from work.
Accessibility and Support
Slough Borough Council is an inclusive employer. We are keen to support you to feel comfortable throughout the application and interview process. If you require any support or reasonable adjustments for the interview (for example, having questions printed for the interview or consideration for layout or lighting), please contact our Recruitment Team: Recruitment@slough.gov.uk.
Eligibility and EEO
All applicants must have a valid right to work in the UK. If you require sponsorship, please contact Recruitment@slough.gov.uk before submitting an application.
We encourage and welcome applications from people of all backgrounds.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. If appointed, all posts will be subject to satisfactory pre‑employment checks.
#J-18808-Ljbffr…