Summary
Cafe Customer Assistant
Working Pattern
Tuesday 04:30-08:30Wednesday 04:30-08:30Saturday 04:30-08:30Sunday 06:00-12:00
Under 18 disclaimer
This job role involves working early mornings and we can’t consider applications from anyone under 18. This is to comply with health & safety legislation and to keep colleagues safe in the workplace. Please note that the £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
About the Role
Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service. You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.
Key Responsibilities
- Being digitally confident: use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
- Efficiency and effectiveness: maintain impeccable food safety standards while juggling orders and queues.
- Fast and relentlessly focused on delivering quality under pressure, delivering five-star service.
- Teamwork: support colleagues and contribute to a high-performance culture that meets customer needs, no matter how hectic.
- Flexibility: adapt quickly, working where needed with pace.
It’s intense but, for the right person, incredibly rewarding. Are you ready for it? Take Your Marks and apply today.
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