Overview
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Position
Support Worker (Treetops) — Salary £12.75–£16.84 per hour • Chertsey, Surrey
Details
Support Worker – Details
Help children with disabilities laugh, learn and thrive every day. At White Lodge, we believe everyone deserves the opportunity to thrive. As a Surrey charity, we support children, young people and adults with disabilities and neurodiversity through specialist care, therapy and life-enhancing services. We help people build confidence, gain independence and enjoy fulfilling lives within a welcoming, inclusive community. Treetops is our specialist children’s home, providing Short Breaks in a safe, welcoming, and fun home-from-home environment for children and young people with disabilities, neurodiversity, and complex needs, up to the age of 18. We have created a home where children and young people can feel safe, valued, and supported to thrive. Every day is filled with opportunities to learn, laugh, build confidence and create lasting memories. Guided by compassion, inclusion and respect, our dedicated team works together to help every child reach their potential. We’re proud that Treetops is rated Good by Ofsted (February 2026). We have full-time and part-time permanent opportunities available. This role includes working every other weekend and at least one split shift per week.
Role responsibilities
- Every day is different. You might be baking cakes, exploring the local community or getting creative with arts and crafts.
- Support a child in achieving a personal goal, celebrating a milestone, or simply being the reassuring presence who helps them feel safe and valued.
- Help children enjoy fun, active and meaningful days.
- Plan creative activities and memorable experiences.
- Support children to develop confidence, independence and life skills.
- Create a safe and nurturing home-from-home.
- Build trusted relationships with children, families and colleagues.
- Provide high-quality personal care and support to meet each child’s healthcare needs.
- Work as part of a dedicated team to deliver exceptional care.
Requirements / Qualifications
- Experience working or volunteering with children and/or young people, or transferable experience in a caring or support role.
- Knowledge of safeguarding and data protection.
- Basic IT skills.
- To hold, or be willing to work towards, a Level 3 Diploma in Residential Childcare (or an equivalent Level 3 qualification).
- Successful applicants will be required to undergo an Enhanced DBS check before starting employment.
- It would be great if you also have a full UK driving licence or additional relevant childcare or health and social care qualifications.
We’ll help you succeed
You don’t need to know everything on day one. From your first shift, you’ll receive a comprehensive induction, specialist training and ongoing mentoring to help you build the confidence and skills needed to support the children and young people in our care.
Why join White Lodge?
- Friendly, supportive team
- Comprehensive induction and mentoring
- Specialist disability training
- Funded Level 3 qualification (where applicable)
- Opportunities to develop your career
- The chance to make a genuine difference every day
Applications & Diversity
We welcome applications from people of all backgrounds and lived experiences. We are committed to creating an inclusive workplace where everyone is treated with dignity and respect. If you require any adjustments during the recruitment process or in the workplace, please let us know. We’ll be happy to discuss how we can support you.
Benefits
- Salary & Benefits: £12.75–£15.00 per hour (depending on experience)
- Full-time and part-time opportunities available
- Enhanced annual leave for permanent contracted staff
- Pension scheme
- WeCare Employee Assistance Programme
- Fully funded training and qualifications
- Career development opportunities
- Free on-site parking
- Supportive team environment
We review applications twice a week and interview suitable candidates throughout the recruitment period. We encourage you to apply early, as we’ll appoint as soon as we’ve found the right people.
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