Assistant Manager
Zizzi Assistant Managers have a big role to play. When the General Manager is away, you are in charge – running shifts, managing the team, giving great feedback, and ensuring your team bring our culture and values to life. Live and breathe the key ingredients of the Zizzi customer service journey and coach your team to do the same. Become an expert in our menu – Italian food is at the heart of what we do, and you will ensure that only perfect plates of food leave your kitchen. Support the General Manager to smash financial targets and monitor business performance. Take responsibility for ensuring the restaurant is always looking fabulous. All of this is carried out through the Zizzi Values – a framework that guides everything we do.
- Growth – Aim to be better than yesterday, constantly improving as a team, in our business, and in our contributions to the world.
- Individuality – Celebrate differences and encourage everyone to be the best version of themselves.
- Drive – Make it happen, adapt to challenges, avoid shortcuts, and motivate others to strive for more.
- Togetherness – Be part of a team that always has each other’s backs, embracing challenges and celebrating success alike.
- Fun – Enjoy everyday moments; we take our goals seriously but don’t take ourselves too seriously.
Salary: 31,800 to 33,500 per annum + benefits, depending on experience.
Location: UK – Birmingham.
As Assistant Manager you will help the general manager organise, plan and run the business, coordinating day‑to‑day responsibilities. You will be a great leader, aiding in team development and be passionate about your role.
What you will be responsible for:
- Leading the team when the General Manager is away.
- Running shifts and ensuring smooth operations.
- Giving constructive feedback and coaching staff.
- Driving the delivery of the Zizzi customer service journey.
- Supporting financial performance and meeting targets.
- Maintaining the overall appearance and functionality of the restaurant.
What you’ll get:
- 50% discount on Zizzi & ASK Italian (drinks included).
- Free and heavily discounted menu on shift.
- Generous tronc system.
- Wagestream for instant access to earned wages.
- Discounts on cinema tickets, travel websites and major brands.
- Access to the online Zizzi community, rotas and payslips.
- Free Employee Assistance Programme – medical and wellbeing support.
- 28 days holiday (pro‑rated), company pension contributions.
- Opportunities for career development and progression.
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