Commercial Team Coordinator

Overview

The Commercial Team is large, fast-moving and operationally complex. We need a Commercial Team Coordinator to be the operational backbone and glue across a 250+ person commercial organisation. You will work directly with the Chief Commercial Officer (CCO) and the commercial leadership team to ensure the function operates with rhythm, clarity, and discipline. This is a hands-on, execution-focused role where you will manage multiple diaries, handle internal communications, coordinate logistics, and support events (e.g., Sales Kick-offs and conferences). This is a strong launchpad for progression into a wider commercial career path.

Responsibilities

• Run the commercial team’s operating rhythm.
• Own the scheduling and logistics of recurring meetings, including leadership team meetings, all-hands, team off-sites, monthly business reviews, and 1:1s.
• Prepare agendas, circulate pre-reads, take clear notes, and follow up on actions to ensure nothing falls through the cracks.
• Maintain a shared view of upcoming commercial team milestones, events, and key dates to drive project work.
• Support the CCO day-to-day by managing the CCO’s commercial-related diary, prioritising time on what matters most.
• Prepare meeting packs, briefings, and short summaries ahead of internal and external meetings, handling sensitive data securely and appropriately.
• Coordinate the CCO’s input into Key Group executive meetings and board reviews, and arrange domestic travel and expense reports for the Commercial SLT.
• Keep the team informed and connected by running the internal communications cadence (weekly updates, newsletters, town hall logistics, and Slack/Teams announcements).
• Ensure colleagues across geographically dispersed sites are informed, included, and engaged.
• Coordinate reporting and basic data tasks by pulling together regular commercial reporting packs with Revenue Operations, Finance, and team leads.
• Maintain trackers for OKRs, key projects, and team priorities; format and proofread documents, decks, and reports to a high standard before they go to leadership.
• Coordinate events and off-sites by planning and running logistics for leadership off-sites, sales kick-offs, team away-days, and customer-facing events.
• Manage budgets, vendors, venues, travel, and on-the-day delivery.
• Tidy operations and ways of working by keeping shared drives, document libraries, task boards, channels, and team AI libraries organised and up to date.
• Maintain distribution lists, org charts, onboarding materials, and team directories while identifying small process improvements.

Qualifications & Desirable Experience

• 3+ years of relevant experience in a coordination, operations, EA, team operations, project coordination, or business support role.
• Highly organised with a knack for keeping lists, running tight processes, and bringing order to a busy environment.
• Strong written communication skills to draft clear team updates, tidy meeting notes, and polished briefings.
• Comfortable with tools like Google Workspace or Microsoft 365, Slack/Teams, and quick to learn CRM/reporting tools (e.g., Salesforce, HubSpot).
• Strong attention to detail and a calm demeanor under pressure when juggling competing priorities.
• Discretion and good judgement with sensitive commercial, people, and customer information.
• Exposure to a commercial, sales, or customer-facing function (desirable).
• Experience running events, off-sites, or internal communications (desirable).
• Familiarity with the education sector or mission-led businesses (desirable).
• Familiarity with or interest in AI tooling and a curiosity for how it can streamline administrative workflows. Training on tools like Claude will be provided if needed.
• Mindset: Curious about how commercial teams work and keen to build commercial awareness over time; low ego, high standards, and a willingness to help others look good.

What We Offer

• A dedicated wellbeing team with initiatives such as mindfulness, learning sessions, manager training, and mental health support.
• 32 days holiday (plus Bank Holidays): 25 days annual leave plus 7 company-wide days.
• Life Assurance (3x annual salary).
• Comprehensive wellness benefits including 24/7 virtual GP, mental health support, and health checks.
• Private Dental Insurance with Bupa.
• Salary sacrifice Pension provided by Scottish Widows.
• Enhanced maternity and adoption leave (20 weeks full pay) and paternity pay (6 weeks full pay).
• Supportive programs such as maternity coaching and financial wellbeing resources.
• Flexible working arrangements and opportunities to discuss what this means for you.
• Social committees, professional development budget, and volunteer day support.

Interview Process

1. Phone screen
2. First stage
3. Second stage

We are committed to a fair and comfortable recruitment process. If you require any reasonable adjustments during your application or interview process, please reach out to careers@arbor-education.com. Arbor Education is an equal opportunities organisation. We welcome applicants from all backgrounds. Please note: visa sponsorship is not available at this time.

#J-18808-Ljbffr…