About The Role
The Operations Assistant is responsible for accurately picking, packing, and preparing ambassador and customer orders over the weekend. Working within a fast‑paced warehouse environment, the role requires maintaining Tropic’s packing standards while achieving high picking speeds and ensuring minimal errors. The successful candidate will use the Warehouse Management System (WMS) to process orders efficiently and contribute to the smooth operation of the dispatch function.
Key Responsibilities
- Accurately pick ambassador and customer orders using the Warehouse Management System (WMS).
- Pack orders in line with Tropic’s quality and presentation standards.
- Maintain high productivity levels while ensuring order accuracy.
- Conduct quality checks to minimise packing and dispatch errors.
- Ensure all orders are dispatched within agreed deadlines and service levels.
- Follow warehouse processes, procedures, and health and safety guidelines at all times.
- Assist with stock movements, replenishment, and inventory checks when required.
- Keep workstations clean, organised, and safe.
- Report any stock discrepancies, system issues, or operational concerns to team leaders or supervisors.
What We’re Looking For
- Strong attention to detail and commitment to accuracy.
- Ability to work at pace while maintaining quality standards.
- Comfortable using warehouse technology and computer systems.
- Good communication and teamwork skills.
- Reliable, punctual, and able to work independently.
- Previous experience in a warehouse, dispatch, fulfilment, or logistics environment.
What We Offer
- Employment Type: Part Time, Saturday – Sunday 7am – 5pm.
- Location: Tropic warehouse, 4 Coomber Way, 5‑10 minute walk from Therapia lane tram stop.
- Salary: £13.45 per hour.
- Benefits: Enhanced family leave, Private Medical Insurance, Medicash plan, life insurance, EAP through the Wisdom App, generous product allowance and 50% discount for family and friends, access to retailer discounts, Cycle to Work and Electric Car schemes, free breakfast bar, dog‑friendly HQ with a chill zone and pool table, on‑site parking, regular social events, and other well‑being treats.
- Start Date: TBC after successful trial.
Tropic’s Commitment to Equal Opportunities
Our team is as diverse as it is talented because at Tropic, we go the extra mile to cultivate a culture of respect and belonging. We value every candidate, respect protected characteristics and never discriminate. We also provide reasonable accommodations for applicants with disabilities at every stage of the hiring process, so if this is something you need, please let our recruitment team know at the earliest opportunity.
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