Customer Assistant – Cafe – Glasgow Argyle Street

Overview

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Responsibilities

• Be digitally confident. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Maintain impeccable food safety standards while juggling orders and queues.
• Be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
• Support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.
• Adapt quickly, working where needed with pace.

Work Pattern

• Friday: 12:00-16:00
• Saturday: 12:00-16:00
• Sunday: 12:00-16:00

It’s intense but, for the right person, incredibly rewarding. Are you ready for it? Take Your Marks and apply today.

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