Elderly & Dementia Day Support Worker – Penketh

Company: Hollybank Trustees Ltd
Apply for the Elderly & Dementia Day Support Worker – Penketh
Location: Warrington
Job Description:

Elderly & Dementia Day Support Worker – Penketh

Location: Penketh, Warrington, UK. Job type: Permanent / Full or part‑time. Sector: Medical & Healthcare – Allied Health Professionals. Hourly pay: £12.71.

We Change Lives

About Heathside and The Mews

We support older people and those with dementia in our residential homes – Heathside (37 beds) and The Mews (25 beds). Each offers a different living experience yet collaborates on many activities and outings. Our approach is person‑centred and bespoke, with a high level of care tailored to individual needs.

A Day in the Life of an Elderly & Dementia Support Worker

Your days involve person‑centred planning and a wide range of assistance – from personal care to companionship. You celebrate life histories, support individuals in activities they enjoy, and create a safe and comforting environment.

Our Employee Benefits

  • Welcome Bonus: £250 (£50 after 4 weeks, £200 after 2 months). Not eligible if we pay to sponsor you to work in the UK.
  • Training and Development: Access to in‑house and accredited courses. Cover cost of qualification and £150 bonus on Level 2 or above, plus £50 for care certificate.
  • Health and Wellbeing Support: 24/7 access to GP.
  • Discounts: Blue Light Card and other schemes covering childcare, shopping, online courses.
  • Night Enhancement: £1 per hour for work between 8 pm and 8 am.
  • Free Meals: For staff on 12‑hour shifts.
  • Refer a Friend: £200 bonus for successful referrals.
  • Christmas Enhancement / Double Time: Double‑time pay for allocated Christmas hours.
  • Technology Support: New tech investment for care plans and rota apps, with training.
  • Get Paid As You Earn: FlexEarn allows early access to earned hours.

What We’re Looking For

Previous experience is not essential as all training and qualifications are provided on the job. We seek compassionate individuals who champion residents’ rights and foster a supportive environment.

Job Description

Job Title: Support Worker

Responsible to: Service Manager

Responsible for: The People We Support

Key Responsibilities

Colleagues

  • Mentor new colleagues during induction.
  • Participate in supervision, observation and appraisal.
  • Provide accurate written reports and effective communication.

Business

  • Follow WCL financial procedures.
  • Act in line with environmental and sustainability principles.

The People We Support

  • Maintain a caring environment aligned with best practice, guidance and legislation.
  • Contribute to clear communication with all stakeholders.
  • Deliver high‑quality care according to support plans and policy.
  • Seek and share the views and preferences of those we support.
  • Promote high satisfaction among residents, families, colleagues and commissioners.
  • Support the Service Manager with complaints and concerns following policy.
  • Maintain positive relationships with families, community and external partners.
  • Understand and implement safeguarding procedures.

Safeguarding

  • Complete Safeguarding of Vulnerable Adults and Mental Capacity Act training.
  • Recognise and report safeguarding concerns appropriately.

Health and Safety

  • Take reasonable care of own and others’ health and safety.
  • Cooperate with the employer to ensure compliance with legislation.
  • Avoid misuse of equipment or systems for safety.
  • Support the Service Manager in maintaining a safe environment.

Data Protection

  • Respect confidentiality in line with Data Protection Act 2018 and ISO 27001.
  • Use and share information only with authorised people and for authorised purposes.

Person Specification

Qualifications

  • A recognised health or social care qualification.

Experience

  • Evidence of desire to develop professionally.
  • Willingness and ability to learn.
  • Experience supporting people with disabilities, older people, dementia or mental health needs.
  • Experience working as part of a team.

Technical Skills

  • Handle basic numerical data, including simple financial information.
  • Use Microsoft Office (Word and Outlook).
  • Use WCL transport or own transport when required.

Personal Qualities

  • Understanding of fairness and valuing diversity.
  • Knowledge of safeguarding vulnerable adults and recognising concerns.
  • Work positively and flexibly as part of a team.
  • Positive values relating to disability, older people, dementia and mental health.
  • Understanding of WCL’s key statements and how to demonstrate them.
  • Provide high‑quality support to people with learning disabilities, dementia and mental health needs.
  • Good verbal and written communication skills.
  • Listen sensitively.
  • Strong interpersonal skills.
  • Develop and maintain positive relationships.
  • Plan, organise and prioritise tasks.
  • Understanding of positive, person‑centred support planning.

Ready to Change Lives? Apply Now!

If you are passionate about making a genuine impact and enriching the lives of others, we would love to hear from you. Once you’ve applied, a friendly team member will contact you to discuss next steps.

More About We Change Lives

We Change Lives (WCL) is a charity based in Northwest England dedicated to empowering individuals with learning disabilities, physical disabilities, older people, dementia and mental health issues. Our mission is to enable people to lead their best lives through compassionate support in residential homes, supported living schemes and community services.

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Posted: July 6th, 2026