Assistant Manager – Café

Reporting directly to the Hospitality and Event Manager, this role is working on a full time, permanent basis.

We recognise that skills, experience, and potential come in many forms, and we encourage you to apply if you see a strong alignment between your abilities and this opportunity – even if you don’t check every box. We are committed to building a diverse and inclusive team and value different perspectives and backgrounds.

Your duties and responsibilities will include but are not limited to:

• Managing the day-to-day operation of the café, ensuring exceptional customer service, food quality and operational efficiency.
• Leading, motivating and developing the café team through effective supervision, training and scheduling.
• Managing stock control, ordering, cash handling, POS systems and reporting on sales and operational performance.
• Maintaining high standards of hygiene, food safety and health and safety compliance, while supporting promotional activity and events to drive revenue.

The ideal candidate will have:

• Previous experience in a café, restaurant or hospitality management role.
• Strong leadership and team management skills, with the ability to motivate and develop others.
• Excellent communication, customer service and problem-solving abilities.
• Experience of stock control, financial management and using café management or POS systems.

You must:

• Hold a Food Safety Level 2 qualification and have a good understanding of HACCP principles.
• Be passionate about delivering outstanding customer experiences and maintaining high standards.
• Be able to work effectively in a fast-paced environment and make confident decisions under pressure.
• Be flexible to work a range of shifts, including weekends, bank holidays and evenings during peak periods.

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