Job Details
- Location: South West London, including Chelsea & Westminster catchment area.
- Closing date: 14 July 2026
- Interview dates: to be confirmed
- Salary: £24,000 pa + Company Car (approximately retail value £23‑26k) and other benefits.
About the Role
We are looking to appoint a Neonatal Support Worker on a full‑time basis (35 hours, 5 days per week). The role is part of a developing programme delivering high‑quality wrap‑around care and support to families with a baby receiving treatment on the Neonatal Intensive Care units within the London & South East region.
Reporting to the Family Support Manager of the London & South East Care Team and working in partnership with health, education and social care professionals, you will provide needs‑led emotional, social and practical support to families where a child or young person has a life‑threatening or terminal illness.
Having worked in a demanding and emotional environment, you have a genuine interest in building supportive relationships and helping people. You have provided bereavement support and understand processes of grief, loss and change, and how best to help others deal with its impact.
Qualifications and Experience
- Experienced child health, education or social care professional – especially from a special care baby unit/community environment, with a recognised qualification in health or social care.
- Warm, inclusive approach to achieving goals quickly and correctly in a fast‑paced environment.
- Practised in child protection, information sharing and data protection rules, leading by example and working within established guidelines.
- Practical and people‑oriented, maintaining accuracy while using IT confidently (including MS Office).
- Persuasive and open communicator, collaborating with team and volunteers; supporting fundraising by writing case studies and family updates.
- A practical knowledge of diversity issues affecting children, young people and their families.
Benefits
- Flexible working hours.
- Employee Assistance Programme – remote GP, counselling, physiotherapy, mental health and financial wellbeing resources, and a 24/7 helpline.
- Company car for front‑line care posts.
- Annual leave: 25 days + public holidays, increasing to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with additional days in the 10th or 20th year (pro‑rated for part‑time).
- Time off in lieu.
- Access to the Blue Light Card Scheme and additional rewards and discounts.
- Bike‑to‑work, season‑ticket loan and payroll‑giving schemes.
- Recruitment bonus scheme.
- Family‑friendly policies and an active cross‑organisational wellbeing group.
- Pension scheme – 5% employer contribution, 3% employee contribution.
- Option to buy/sell annual leave and additional leave for birthdays, weddings/civil ceremonies and an extra half‑day off for Christmas shopping.
- Robust training and development programmes.
Additional Development Opportunities
In the first 12 months you will have access to training courses such as Mental Health First Aid, Makaton, introduction to play, drawing and talking training. The programme aims to help you individually tailor your learning and development needs.
About Us
Rainbow Trust Children’s Charity enables families who have a child with a life‑threatening or terminal illness to make the most of time together, providing expert, practical and emotional support where they need it for as long as it is needed.
Equal Opportunities
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
#J-18808-Ljbffr…