Servery Support Assistant

Company: We Change Lives
Apply for the Servery Support Assistant
Location: Warrington
Job Description:

Job Role

Servery Support Assistant

Service

Heathside Care Home

Hours per week

Part‑time 7.5 hours per week

Salary

£12.71 per hour

Location

Penketh, Warrington

About Heathside And The Mews

We support older people and people with dementia in our residential homes, Heathside and The Mews, either as a permanent new home or for short respite breaks. Heathside is our 37‑bedroom residential home with a cozy and homely feel, and The Mews is our 25‑bed home with a light, modern airy feel. Heathside and The Mews are just next door to one another and collaborate on many fun activities and outings, but each offers a different living experience to the residents. One thing they have in common is the high level of care provided. Our approach is entirely built around the people we support, and we don’t believe in one‑size‑fits‑all. Everyone we support is different, so we take the time to get to know them and create a bespoke support plan and personalise everything— even down to how they like their morning routine.

A Day in the Life of a Servery Support Assistant

In this role, you will be asked to serve breakfast to our residents in Heathside Care Home. You will also support the residents in the dining room with their food and fluids. You will then serve hot drinks to all residents within the whole building and also input information into our Nourish system, adding what each resident has eaten and their fluid intake. You will also need to know each resident’s diary requirements, including modified food, which can be found within our Nourish system.

Our Employee Benefits

  • Welcome Bonus: Receive a £250 bonus— £50 after 4 weeks of service and £200 after completing 2 months. Not eligible if we pay to sponsor you to work in the UK
  • Training and Development: We offer access to both in‑house and accredited courses. We cover the cost of your qualification, and on completing Level 2 or above, you’ll receive a £150 bonus (with an additional £50 for passing the care certificate).
  • Health and Wellbeing Support: offering health and wellbeing support including 24/7 access to GP.
  • Blue Light Card and other discount schemes: We cover the cost of your card, unlocking various discounts for you. Enjoy discounts on childcare, shopping, and a wide range of online training courses.
  • Night Enhancement: An additional £1 per hour enhancement for all hours worked between 8 pm and 8 am, whether regular contracted hours, bank hours, or overtime.
  • Free Meals: Available to all staff working 12‑hour shifts, ensuring you stay energized with a hot or cold meal.
  • Refer a Friend: You can earn a £200 bonus for referring a friend who successfully joins WCL.
  • Christmas Enhancement (Double Time): Enjoy double‑time pay for allocated Christmas hours worked.
  • Ongoing Technological Advancements: Benefit from our investment in new technology, including care plan and rota apps, with full training provided.

What We’re Looking For

Although previous experience would be great, it’s not essential, as all training and qualifications are provided on the job! At WCL, we seek compassionate individuals who share our vision and values. You’ll champion the rights, needs, choices, and dreams of our residents, making a positive difference in their lives. Dedication to embracing innovation, valuing each colleague’s unique contributions, and fostering a supportive and empowering work environment, are all key to who we are.

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Posted: July 6th, 2026