Casual Support Worker – Arfon Area

Personal Attributes

Be a sensitive, committed, honest and reliable person with the ability to work in a way that respects the rights of the individual at all times. Operate both independently and as part of a team.

Qualifications and Relevant Training

• Essential: QCF 2 / NVQ 2 in Care (or similar qualification) or commitment to qualify within a specific timetable.
• Desirable: Health and Safety training (e.g. Manual Handling, First Aid) and relevant training in the social care field.

Experience

• Essential: Relevant experience of caring or working with vulnerable adults.
• Desirable: Experience of general domestic work such as housekeeping or working in a professional team.

Skills and Specialist Knowledge

• Essential: Good interpersonal and communicating skills; understanding of the principles of providing care.
• Desirable: Understanding and knowledge of specific health conditions; awareness of the Care Act 2000 and relevant standards; valid driving licence.

Language Requirements

• Listening and speaking – intermediate: maintain a fluent conversation on everyday subjects, discuss work-related cases, follow, contribute and answer questions in both Welsh and English.
• Reading and understanding – intermediate: understand everyday correspondence, longer reports in Clear Welsh, with occasional vocabulary support.
• Writing – intermediate: write letters, e‑mails and short reports in Welsh and English, using familiar vocabulary; drafts must be reviewed before sending.

Job Description

Purpose of the post:

• Ensure that the people of Gwynedd are at the heart of everything we do.
• Assist individuals with learning disabilities to live their lives in the way they wish to live, develop skills and enable participation in the community.

Responsibility for functions:

• No responsibility for resources.

Main Duties and Key Tasks

• Support the individuals who use the Service
  • Work to meet objectives of the individuals you are supporting and respect their rights.
  • Follow an Active Support ethos and Positive Behaviour Support, promoting independence.
  • Assist with personal care in a dignified and respectful manner.
  • Contribute to or follow the individuals’ Personal Care Plans.
• Communication and Relationships
  • Co‑operate and communicate with professional workers and families/carers.
• Guidance and Policies
  • Act in accordance with the Social Services and Well‑Being Act 2014, service and Gwynedd Council’s guidelines and policies.
  • Commit to a Professional Social Care Code of Practice.
• Training and Supervision
  • Receive supervision and mentoring from experienced staff.
  • Follow Gwynedd Council Learning and Improvement programmes, mandatory for professional development.
  • Complete professional qualifications when needed.
• Safeguarding
  • Identify, record, report and participate in safeguarding vulnerable adult protocols.
  • Ensure self‑development and compliance with Health and Safety rules, Data Protection legislation, equal opportunities, and the council’s Carbon Management Plan.
  • Undertake any reasonable duty corresponding to the salary and responsibility level.
  • Report any concern of abuse of a child or vulnerable adult.

Special Circumstances

• Post-holder must undertake manual handling tasks including wheelchairs and hoists.
• Expected to work across other sites of the service if mandatory.

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