Scheduler/Coordinator

Scheduler (1 tear fixed term Maternity Cover)

Full‑time, Contract

Cardiff

Overview of role

As part of a new division a superb opportunity has arisen for an experienced Scheduler/ Coordinator the role is to prepare and coordinate mobile engineering activities and visits enabling all visits are completed right first time

Main Duties

• Source tasks for the mobile engineers from the open orders in Navision, in date/priority order.
• Identify the skill set requirement for each task and allocated accordingly to a member of your engineering team.
• Compile an advance weekly schedule based on skill set and geographical location, making sure that the requirements of the Working Time Directive and statutory rest breaks are adhered to.
• Liaise with customers to seek approval for visits to proceed on proposed dates & agree working hours.
• Prepare and provide to the client RAMS & permits to work, in advance of all site visits.
• Co‑ordinate plant and materials with internal colleagues and/or suppliers.
• Provide the Service Manager with a weekly revenue earner per engineer versus scheduled forecast report.
• Communicate details of the planned visits to the individual engineers in accordance with agreed advance notification processes to enable them to have a full understanding of what is required of them and relay to them any site/task specific information.
• Provide the Service Manager with weekly revenue forecast for your regional activities.
• Attend regular team review meetings and present details of successes and areas for improvement within the previous weeks engineering activities.

What do you need to apply?

• Good understanding of Microsoft Office or equivalent packages.
• A strong customer service focus, and the ability to build effective working relationships with colleagues and suppliers.
• Excellent attention to detail.
• Ability to work to deadlines and prioritise own workload.
• Good communication skills – written and verbal.
• Experience of working in a fast paced, quality focused environment.

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