Housing Customer Service Specialist – Rents & Repairs

Company: NIFHA – Northern Ireland Federation of Housing Association
Apply for the Housing Customer Service Specialist – Rents & Repairs
Location: Holywood
Job Description:

NIFHA – Northern Ireland Federation of Housing Association is looking for a Customer Service Advisor to join their team in Holywood. This role involves delivering high-quality telephone customer service and addressing a wide range of service calls including housing and repairs.

The ideal candidate will have a general education with GCSEs in English and Maths, along with at least six months of customer service experience. The position offers comprehensive training and various employee benefits, including a pension scheme and health cash plan.

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Posted: July 6th, 2026