Work Pattern
- Week 1
- Monday: 03:15-11:15
- Tuesday: 03:15-11:15
- Thursday: 03:15-11:15
- Saturday: 03:15-11:15
- Week 2
- Sunday: 05:45-13:45
- Monday: 03:15-11:15
- Wednesday: 03:15-11:15
- Friday: 03:15-11:15
Under 18 disclaimer: To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join Our Team
At M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high‑intensity role that keeps our stores running like clockwork.
Responsibilities
- Manage stock, deliveries, and all the vital behind‑the‑scenes work that ensures the shop floor stays full, clean, and ready for customers.
- Maintain product flow with urgency and accuracy.
- Work across the wider store where needed, keeping up with the pace and demands of retail.
- Use digital tools confidently to track deliveries and manage stock efficiently.
- Collaborate with colleagues across functions and support staff throughout the store.
- Adapt quickly to shifting stock and early‑morning deliveries, staying flexible.
Qualifications & Requirements
- Must be 18 years of age or older.
- Ability to work within the specified work pattern.
- Strong digital confidence for stock and delivery management.
- Team player who can work across functions and support colleagues.
- Fast, focused, and always one step ahead, maintaining speed and accuracy.
This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.
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