Customer Assistant – Operations – Alnwick Foohall

Company: MARKS&SPENCER
Apply for the Customer Assistant – Operations – Alnwick Foohall
Location: Alnwick
Job Description:

Work Pattern

  • Friday 1100-1500
  • Saturday 1100-1500
  • Sunday 1100-1500

Under 18 disclaimer: This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Job Overview

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high‑intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

Responsibilities

  • Manage stock, deliveries, and all behind‑the‑scenes work to keep the shop floor full, clean and ready for customers.
  • Maintain fast, focused, and accurate product flow, ensuring urgency and accuracy in inventory handling.
  • Work flexibly across the wider store as needed, adapting quickly to changing retail demands.
  • Use digital tools confidently to track deliveries and manage stock efficiently, focusing on availability and speed.
  • Act as a key team player, collaborating across functions and supporting colleagues throughout the store.

Qualifications

Experience in Retail Operations or a similar environment is preferred but not required. Candidates must be physically fit and capable of standing for extended periods.

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Posted: July 6th, 2026