We’re looking for a compassionate and motivated individual to join our team as a Community Support Worker. In this role, you’ll support a caseload of participants in a community setting from initial assessment through to completing their sentence. You will provide guidance, encouragement, and tailored support to help them overcome challenges, reintegrate into society, and successfully complete their journey.
Support is delivered through one‑on‑one sessions and group interventions, designed to empower participants and help them build a brighter future. We create safe, welcoming spaces where people with experience of rehabilitation can engage in meaningful activities that promote social inclusion, improve wellbeing, and develop the skills needed to thrive in everyday life.
We welcome applicants from a wide range of backgrounds including health and social care, mental health support, youth work, housing services, substance misuse recovery, community volunteering, and newly graduated students from criminal justice or related fields who are looking for a meaningful opportunity to make a difference.
Our ideal candidate is confident, empathetic, and comfortable mentoring people from all walks of life. They are passionate about supporting others and committed to helping individuals transform their lives.
Key Responsibilities
- Meet individual performance targets and contribute towards meeting team performance targets in line with contractual requirements.
- Collaborate closely with volunteer peer mentors and/or mentors to manage a caseload effectively, and connect participants with resources for housing, substance use, physical and mental health, etc.
- Contribute towards a learning environment that enables colleagues to develop their skills and share best practice, both individually and as a team member.
- Ensure effective case management, coordinated risk with a focus on safeguarding adults and children, including the timely notification of concerns to the Probation Service and adherence to systems, policies and procedures.
- Ensure all contractual targets are met.
Skills and Experience
- IAG Level 3 (desirable)
- Experience managing a caseload of participants (desirable)
- Knowledge of inputting and retrieving electronic data and maintaining computer‑based information systems accurately and timely; experience in a target‑driven environment.
- Excellent verbal, non‑verbal and written communication skills, including the ability to relate to people at all levels and in a variety of settings.
- Ability to motivate and sustain engagement of individuals.
Benefits
- Salary: £25,877 – £29,000 per annum (dependent on experience)
- 25 days annual leave + Bank Holidays + Birthday Day off, with an option to purchase an additional 5 days
- 2 Volunteer Days
- Pension – 5% employee, 5% employer
- Healthcare Cash Plan, including 3 × salary life assurance
- Annual salary pay review
- Refer a friend scheme
- Free access to Benefit Hub – an online portal with retail discounts, cycle‑to‑work scheme, and additional voluntary benefits
Location
Swindon
Hours
37 hours per week
Contract
Permanent
Closing Date
30 June 2026
Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
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