Domestic Abuse Support Worker
An excellent opportunity for a compassionate, resilient and experienced Support Worker to provide trauma‑informed support to women, children and adults affected by domestic abuse.
If you’ve also worked in the following roles, we’d also like to hear from you: Support Worker, Community Support Worker, Domestic Abuse Practitioner.
PLEASE NOTE: Due to the gender specific nature of this role, applications can only be accepted from female candidates. This includes all women whose legal gender is female, including those who hold a Gender Recognition Certificate (GRC). Gender is considered to be a genuine occupational requirement in accordance with the Equality Act 2010.
SALARY: £27,417 per annum + Benefits
LOCATION: Darlington / Durham and Tees Valley, North East England
JOB TYPE: Full‑Time, Permanent
WORKING HOURS: Up to 37.5 hours/week
Job Overview
The organisation is looking for an experienced Domestic Abuse Support Worker with excellent communication skills, empathy, resilience and the ability to work calmly and professionally with people affected by domestic abuse.
As the Domestic Abuse Support Worker you will work across refuge and community‑based services, providing high‑quality, client‑led, trauma‑informed support to women and their children, as well as adults experiencing domestic abuse.
Working in this role, you will also help service users understand their circumstances, recognise the features and dynamics of domestic abuse, make informed choices and work towards positive, sustainable change.
Duties
- Providing trauma‑informed support using a whole‑family approach, helping create clear pathways into relevant services.
- Assessing, managing and reviewing risks to service users, colleagues and yourself.
- Assessing service user needs and developing outcome‑focused support plans using solution‑focused and strength‑based methods.
- Working in partnership with clients to empower them to make long‑term, sustained change.
- Implementing and reviewing support and risk management plans to help ensure desired outcomes are achieved.
- Developing and delivering planned interventions to meet needs and improve outcomes for individuals and families.
- Supporting the empowerment of victims and helping them regain control of their lives.
- Planning and implementing activities that promote self‑awareness, confidence and participation.
- Working towards a planned conclusion of support, including signposting into relevant universal or specialist community services.
- Maintaining effective information sharing between internal and external services.
Candidate Requirements
- Previous experience working with clients affected by domestic abuse, substance misuse or mental ill health.
- Understanding of safeguarding.
- Compassionate, resilient and calm approach.
- Excellent people skills and communication skills.
- Flexible, engaging and able to use initiative.
- Ability to work with service users in a trauma‑informed, client‑led and empowering way.
- Full UK driving licence and access to a vehicle.
Benefits
- Employer contribution Pension Scheme.
- Annual leave – starting at 24 days plus public holidays, with rising enhancements for long service, and a day off for your birthday.
- Awards for no sickness and long service.
- Time off for staff well‑being.Christmas shopping day.
- Opportunities for personal and career development.
- Wide range of family friendly policies.
This role requires an Enhanced DBS Check.
EEO Statement
Applications can only be accepted from female candidates due to the gender specific nature of this role, as described above.
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