Customer Experience Coordinator

Company: Free People
Apply for the Customer Experience Coordinator
Location: Peterborough
Job Description:

Free People is looking for a Customer Service representative to handle customer issues effectively. The role requires excellent communication skills, with proficiency in English a must, and fluency in German or French as a plus. Candidates should be proactive, organized, and capable of handling multiple tasks simultaneously.

In this position, you’ll manage inquiries, solve complaints, and collaborate with our 3rd-party contact center to ensure adherence to processes while enhancing the customer experience. A background in fashion retail is beneficial.

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Posted: July 6th, 2026