Service Support Assistant

Company: viewpoint
Apply for the Service Support Assistant
Location: City of Edinburgh
Job Description:

Employment hours

Full time – 34.5 hours per week

Shift pattern

Monday to Friday

Working hours

9am to 5pm Monday to Thursday and 9am to 4.30pm on a Friday. Hybrid post – expectation to be based at the offices regularly.

Benefits

  • 7 weeks holidays including public holidays
  • Training opportunities
  • Blue Light Card Discount
  • Free Parking

Location

EH9 2HG

Reporting & Responsibilities

Reporting directly to the Service Support Senior, you will provide an effective, efficient and responsive repairs and maintenance service to the association’s tenants. You will also carry out a wide range of housing maintenance and administrative duties to support the Assets Team.

You will be responsible for maintaining and updating VHA’s systems to accurately record and evidence organisational compliance within regulatory, statutory and VHA’s policies and procedures.

Values

Our organisational values and behaviours expect all staff to work with colleagues from a variety of backgrounds with an approachable and solution‑oriented style; to support and drive the development of a positive working culture across the organisation and to represent the organisation in all that they do.

Application deadline

Closing Date: Sunday 19th July at midnight

More details can be found in the Job Description and Person Specification attached.

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Posted: July 6th, 2026