Guest Experience Specialist – Front Desk & Reservations

Company: Crowne Plaza London Ealing
Apply for the Guest Experience Specialist – Front Desk & Reservations
Location: London
Job Description:

Crowne Plaza London Ealing is seeking a Front Office Assistant/Receptionist to ensure our Front Office operates efficiently and meets customer satisfaction. You will welcome guests, manage billing, and handle inquiries with a commitment to service excellence.

The ideal candidate should have a minimum of one year experience in a similar role and knowledge of Opera is preferred. Benefits include reduced hotel rates globally for employees and their families, free meals while on duty, and excellent training opportunities.

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Posted: July 6th, 2026