Organisation: London Borough of Waltham Forest
Salary: SO2 £40,182 – £42,060
Contract Type: Full Time/Fixed Term (Ending 31/03/29)
Working hours per week: 36
Application Deadline: 19th July 2026
Proposed Interview Date(s): Week beginning 27th July
Reference: 2194
Internal Applications Only
About the role
As a Parenting Coordinator, you will deliver evidence‑based parenting programmes and group interventions as part of the Family Hubs and Best Start for Life offer, supporting parents to strengthen relationships, build confidence, and improve outcomes for children and young people. The role empowers families through high‑quality facilitation, early intervention, and partnership working. Home visitation is an important part of the service requirement. The post‑holder will be trained to implement a number of Parenting interventions, including ‘Parents as First Teachers,’ as well as others.
Key Responsibilities
- Plan, prepare and deliver evidence-based parenting programmes, workshops and group interventions (including evenings where required).
- Build strong, trusting and professional relationships with parents using strengths‑based and inclusive approaches.
- Conduct pre-programme assessments/screening to identify family needs, risks and suitability for programmes.
- Engage and recruit families through targeted outreach, referrals and partnership working.
- Provide information, advice and signposting to broader services, enabling families to access appropriate support.
- Maintain accurate, timely and compliant records on systems (e.g., Mosaic) and contribute to service monitoring and evaluation.
- Identify and respond to safeguarding concerns, escalating in line with policies and procedures.
- Work collaboratively with Early Help teams, Family Hubs, schools, health services, and community organisations to ensure coordinated support.
- Deliver support through home visits and community‑based settings (Family Hubs, libraries, etc.).
- Maintain up-to-date knowledge of best practice in parenting, child development and early intervention.
- Contribute to the development of parenting resources, materials and activities.
- Ensure all work is carried out in accordance with health and safety, safeguarding and organisational policies.
Projects/Initiatives
- Delivery of Family Hubs and Best Start for Life parenting offer
- Implementation of evidence-based parenting programmes (e.g., Parents as First Teachers, Strengthening Families, Strengthening Communities)
- Contribution to service development, evaluation and improvement initiatives
Supervisory / Leadership Responsibilities
- No formal line management responsibility
- May support or guide volunteers where appropriate
- Expected to take ownership of programme delivery and act as a specialist facilitator within the service area
Qualifications and Requirements
- GCSE (or equivalent) in English and Maths
- Minimum 1 year’s experience working with children and/or families, including delivering group work or parenting programmes
- Experience supporting families facing multiple disadvantages (e.g., mental health, domestic abuse, substance misuse)
- Strong understanding of child development, family dynamics, safeguarding, risk assessment and information sharing
- Ability to facilitate group sessions, build rapport with parents, and manage sensitive situations with empathy
- Strong communication skills and ability to work collaboratively with multi‑agency partners
- Competent in IT systems; experience with case management systems (e.g., Mosaic) is desirable
- Relevant qualification in childcare, social care, early years or community development is desirable
- Experience of recognised programmes, home visiting, and Early Help systems is desirable
- Ability to travel, work flexibly (including evenings), and manage a varied workload
- Commitment to safe working practices and continuous professional development
Terms and Conditions
- Satisfactory employment references and CIFAS identity checks;
- Satisfactory declaration of interest;
- This role is subject to safer recruitment practices as it involves work with children and/or vulnerable adults;
- Satisfactory DBS check;
- As a public authority, we must ensure that members of staff in public‑facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.
Equal Opportunity Employer
Waltham Forest is a diverse borough where diversity is valued and is integral to both service delivery and the employment of its staff. The Council is proud of its rich mix of communities and, as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its four equality objectives: promoting equality of opportunity, opposing all forms of discrimination, intolerance and disadvantage, ensuring our workforce reflects the diverse communities of Waltham Forest at all levels, and providing fair, appropriate, accessible and excellent services to all. Respecting diversity is a core Council value.
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