Guest Services Specialist – Hospitality

The Celtic Collection is seeking a Customer Services Associate to join their Guest Relations team at the Celtic Manor Resort in Newport. This permanent role involves responding to guest calls and emails, providing accurate information, and ensuring a positive experience.

Candidates should possess strong communication skills and previous customer service experience. The position offers competitive pay of £12.77 per hour, along with excellent benefits including career development, discounts, and wellbeing support.

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