This is a part time role for 20 hours per week & is a seasonal temporary role
Responsibilities
- Ensure customers’ needs are exceeded at all times while working in a number of areas of the store – shelves, tills, stock management and picking deliveries.
- Accurately pick and dispatch goods using a handheld terminal; advise the Manager of any differences.
- Check quality, shelf life and ensure packaging is robust in preparation for delivery.
- Process deliveries efficiently to meet target rates.
- Maintain a high standard of customer service; be polite with delivery staff and respond appropriately to queries and complaints, referring complex situations to a supervisor.
- Meet designated pick rates and be willing to go the extra mile for customers.
- Always be on time and properly presented.
Requirements
- Real can‑do attitude and passion for delivering excellent customer service.
- Willingness to work 20 hours per week on a seasonal, temporary basis.
- Ability to meet pick rates and work in a fast‑paced environment.
- Good communication skills and ability to handle customer queries politely.
- Must be over 18 years old; roles that require work before 6:15 am, after 9:45 pm, or in specific areas (warehouse, beverages, driving) only accept candidates over 18.
Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
Please note that we will only be able to offer individual feedback to those candidates who attend an interview.
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