Beauty Coach (37.5hrs/wk)

Location: Newcastle Upon Tyne, GB, NE99 1AR

Company: CLARINS

Role

Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.

What you’ll do

• Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times.
• Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage.
• Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
• Focus on customer loyalty, keeping customers returning to the brand.
• Have the confidence to overcome selling challenges.

You are

• Passionate about skincare and beauty.
• A confident and articulate communicator.
• Pro‑active and enjoy exploring new sales opportunities.
• Customer‑focused and results‑oriented.

You have

• Experience in a hands‑on beauty or retail role with exceptional customer service skills.
• Excellent communication skills and can build relationships quickly.
• Ability to be flexible and work shifts including weekends and evenings.

We have

• Competitive compensation package.
• 33 days annual leave (inclusive of bank holidays).
• Clarins For You – Our Reward and Benefits Platform.
• Generous employee discount and training allocation.
• Potential to earn up to 3% performance‑based bonus.
• Access to a range of Wellbeing services through our Employee Assistance Programme.

We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).

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