Senior Lead Driver Assessor

About the role

As a Supermarket Assistant (Senior Lead Driver Assessor), you’ll work with the wider shop team to provide the customer service we’re known for and support a variety of shop‑keeping tasks. You’ll also oversee the e‑commerce operation across the branch.

Due to working time regulations, applicants must be 18 years or over to apply.

Key Responsibilities

• Ensure the picking operation is efficient.
• Identify areas for improvement and implement them with support from the management team.
• Coaching and training the team on all e‑commerce tasks, including assessing driving standards.
• Support the interviewing process of new drivers and assess their driving ability.
• Act as an ambassador for great customer service and a role model for the team.
• Stock replenishment – keep shelves full and products in the right place at the right time.
• Fulfill online customer orders ready for delivery by drivers.
• Reduce wastage by following due diligence and applying markdowns to products nearing sell‑by dates.
• Assist with checkout support, managing Click & Collect orders, and fulfilling on‑demand orders.
• Maintain a safe and tidy working environment with general shop‑keeping tasks.
• Work varied hours (37.5 hours per week) across seven days, including early starts, late finishes, evenings, and weekends.

Essential skills/experience

• Full valid B‑Category UK manual driving licence with no endorsements.
• Excellent customer service skills.
• Experience leading, training and coaching a driving team.
• Strong time‑management and record‑keeping skills.
• Ability to work independently, be self‑motivated and adaptable.
• No involvement in any blameworthy collisions within the past two years.

Desirable skills/experience

• Previous experience in a driving role.
• Knowledge of chilled vehicles.

Important points to note

• Some roles are subject to pre‑employment vetting, which may include DBS checks and financial probity checks.
• If required, you will be informed and provided with information about vetting during the recruitment process.
• We occasionally close vacancies early if we receive a high volume of applications.
• We encourage you to complete any vetting documents quickly to avoid delays.
• Reasonable adjustments are available for applicants with disabilities; contact us if you need longer to complete your application.
• We support flexible working arrangements where possible.

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