Pasta Counter Manager

At Pasta Evangelists, we believe pasta makes everything better.

We are looking for a Pasta Counter manager to lead our team in the world’s most iconic and luxurious department store, Harrods.

You will be responsible for the day-to-day operations of our Pasta Counter in the Harrods Food Hall. You will oversee the Counter and stock room, and ensure that all employees are providing excellent customer service and that the Counter is running smoothly.

The Counter operates during sociable hours from Monday to Saturday 10am – 9pm and Sundays 11:30am – 6pm.

What you’ll do at Pasta Evangelists:

• Responsible for the overall operation of the pasta counter and the team
• Manage the team day to day but also greet, serve & interact with our customers to provide an exceptional experience
• Rota management and owning the labour budget for the team
• Know our products so you are ready to answer any questions that our customers may have and make recommendations hand in hand with upselling
• Maintain knowledge of both Harrods and Pasta Evangelists Policies and Procedures
• Maintain knowledge of current sales and promotions
• Responsible for food ordering, stock count & managing deliveries on arrival
• Ensure that the team and yourself have completed their relevant training including food safety and Health & Safety and adhere to company standards
• Maintain cleanliness and the best presentation of our pasta and sauces on our counter
• Food safety
• Be the key point of contact for Pasta Evangelists central team on communication, range, marketing and social

Who you are:

• Passionate about food and especially Pasta!
• Experience in the hospitality industry
• Leadership skills
• A great communicator
• Organised and can work well under pressure
• Planning
• Time management
• Delegation
• Problem solving
• Decision making
• Conflict resolution
• Motivational
• Teamwork

What we can offer:

• Competitive salary to attract best talent
• Join a dynamic, fast-moving & diverse team
• Discretionary discount in Harrods
• Free Pasta Evangelists products
• Free Italian lessons
• Referral bonus scheme
• Discounted gym membershipCycle to work scheme
• 25 days of paid annual leave (plus bank holidays)

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