About the role
Passionate about Human Resources? This apprenticeship offers 37.5 hours a week, Monday to Friday, on a 13‑month contract, earning £20,500 per annum.
Responsibilities
- Provide administrative support to the People Advice Team and respond to queries received via the People Advice inbox.
- Build effective working relationships within the People Advice team and wider People function to support a professional and consistent service.
- Ensure all case management administration is completed accurately, consistently and in a timely manner.
- Support the coordination of cases by maintaining trackers, updating systems and ensuring documentation is organised.
- Manage the scanning, filing and secure storage of employee documentation in line with data protection and company standards.
- Maintain inboxes, trackers and filing systems, including uploading documents onto systems such as Pulse.
- Support general administrative tasks including document preparation, data collation and record keeping.
- As knowledge and confidence develop, may provide basic guidance to stores via the telephone under supervision.
Qualifications
- You have a genuine interest in Human Resources.
- You have a confident and energetic approach to work.
- You are happy to work in a fast‑paced environment.
- You love to learn and work within a vibrant team.
- You have good IT and communication skills.
- You have basic experience of MS Excel and Word.
- You can put the customer first.
- You can be flexible, adaptable and work well under pressure.
- You have GCSE grade 4/C or above in maths and English.
- You have not worked in business administration before.
- You are not currently at school, college or university.
- You have an interest in Human Resources.
Benefits
- Pension & Life assurance.
- 28 days holiday.
- Reward & recognition scheme and long service awards.
- Superdrug staff discount and loyalty card (up to 30% off products and services in our sister store and online access to other discounts).
- Optional NUS Extra apprenticeship card offering additional discounts at participating outlets.
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